Terms and Conditions for Anayasapparel.com
Last Updated: 03/07/2025
Welcome to AnayasApparel.com (“we,” “us,” or “our”). These Terms and Conditions govern your use of our e-commerce website and purchases. By accessing or using our site, you agree to comply with these terms.
1. General Terms
-
You must be at least 18 years old or have parental consent to make purchases.
-
We reserve the right to modify prices, products, or policies without prior notice.
-
All content (images, text, logos) is owned by anayasapparel.com and protected by copyright laws.
2. Ordering & Payment
-
Payment Methods: We accept major credit/debit cards (via Stripe/PayPal) and other secure payment gateways.
-
Order Confirmation: You will receive an email confirmation upon successful order placement.
-
Pricing Errors: We reserve the right to cancel orders due to incorrect pricing or stock issues.
3. Shipping & Delivery
-
Processing Time: Orders are processed within 1-3 business days (excluding weekends/holidays).
-
Shipping Partners: We use Royal Mail, DHL, or other couriers. Delivery times vary by location.
-
Tracking: You will receive a tracking number via email once your order ships.
-
Lost/Damaged Packages: Contact us within 7 days of delivery for assistance.
4. Returns & Refunds
-
Returns Policy: Unopened/unused items may be returned within 14 days of delivery.
-
Refunds: Issued to the original payment method within 7-10 business days after receiving the returned item.
-
Exchanges: Contact us at contact@anayasapparel.com
-
to arrange exchanges.
5. Privacy & Data Protection
-
We collect name, address, phone number, and email for order processing (see our Privacy Policy).
-
Google Analytics tracks anonymous visitor data (no personal identification).
-
We do not share or sell your data with third parties for marketing.
6. Limitation of Liability
-
We are not liable for:
-
Delays due to shipping carriers or unforeseen circumstances.
-
Incorrect product use or damages caused by misuse.
-
Minor variations in product color/size due to screen settings.
-
7. Governing Law
These terms are governed by UK law. Any disputes shall be resolved in courts in Birmingham, UK.
8. Contact Us
For questions or concerns:
Email: contact@anayasapparel.com
Phone: +07 9309 955 68
Address: Flat 2 Equipoint 1506 coventry road, Birmingmhan, B25 8FF
